The Client App for satisfied customers!

Between a company and a customer, the main concern is often communication. Of course, communication is essential, especially for collaboration, but meeting several hours or frequently can be exhausting. To solve this problem and to help the customer stay in control, the Scalapp team designed the App Client. We took up the challenge and we did it!

Onboarding: The customer on board!

The customer has an overview of the various activities and collaboration tools in the Onboarding section. He has everything he needs in front of him. He will have no difficulty using the tool, he will feel at ease and will remain loyal to the company. Concretely, it contains detailed invoices, reports, contracts and others. All the information about the company and the meetings on Meet is also there.

Events: For the various events

For the various activities of the customer with the company, there is the events part of the Client App. In particular, calendars are included. The dates of all events designed to strengthen the links between the company and the customer. For example, we are talking about coffee breaks, birthdays or the celebration of important events.

Training space to communicate training courses

For the various training courses, the customer can directly integrate all the details into the training part of the application. In this section, he can present his business, activities, values, methods, and what he expects from his partners.

Your team: The team that takes care of its work

The Client App also has a section where the customer can find each member of the team who is dealing with his project. Thus, he can have all the details about each collaborator, namely, their name, their competence, their contact, etc.

Candidate: for recruitment

The tool even allows you to see which candidates are applying if there is a new project. In this way, the customer can choose and decide which is the profile that best suits them. Of course, this is still discussed with company officials, but the customer always has a say.

Incidents: just in case

The Scalapp team thought of everything! If all goes well, that's great and that's the aim in a collaboration. However, it is still possible for some incidents to happen. In this case, there is a dedicated section where the customer can report concerns or incidents that may have occurred.

FAQ: The Help Center

We also thought about the possibility that the user may encounter difficulties in understanding certain terms or functions. The Help Center part is intended to provide clarification to anything that may still be foreign to the customer.

In short, it is a very complete customer management tool designed with the no code Bubble tool. Thanks to this software, working together has never been easier between a company and its customers.

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